FAQs

TOUR DETAILS

What is included in the tour package? Are bikes provided, or should participants bring their own?
Electric Bikes are included, we only tour on bikes we provide. Also included are helmets with an intercom system so we can communicate while riding. Water bottles are included and incase of bad weather we have extra rain gear you can borrow.

How long do the tours typically last?
Tours last between 3 hours and 3 hours and 15 minutes.

Are there bathrooms along the tour?
Yes, the guides will point out all the bathroom along the route.  Please note that there is no bathroom at the starting location. We can make this our first stop if needed, otherwise we will point out all the bathrooms along the way.

FITNESS & SKILL LEVEL

What fitness level is required for the tours?
The tour can be the equivalent of a casual walk in a park or brisk walk. There's no need to sweat or breathe heavily on an electric bike even while going up the steepest hills in Seattle. Almost all fitness levels can complete the tour and not be too tired to take on the rest of the day.

Do I need to be an experienced cyclist to join?
You don't need to be a highly experienced cyclist. You should, however, be comfortable riding a bike, that includes stopping and turning. If you haven't ridden a bike in a while it would be best to practice before the tour.  

WEATHER & SAFETY

What happens if the weather is bad?
The bikes can go out in all kinds of weather. If the weather is too stormy or if other conditions are just unfavorable to biking the tour can be cancelled and you will be refunded in full.

How do you ensure the safety of participants during the tour?
We make every effort to ensure that the tour is safe. The helmets with speakers allow the guide to call out any hazards ahead of the riders. We stay on bike paths for most of the tour, the others roads are lightly traveled. Guides are super familiar with the route and know all potholes, bumps, tricky corners and when best to apply caution.

GROUP SIZE

How many people are usually in a tour group?
Groups are set at 6 riders and the guide. If larger groups book the tour, up to 10 riders, we provide two guides.

Can I book a private tour for my group?
Yes, private tours are available. Please send us a message through Contact Us.

CHILDREN & FAMILIES

Are there age restrictions for participants? Can children join the tours?
The bikes are rated for riders 16 and older.  There is a Yepp seat for children 9 months to 6 years old. There is also a cargo bike that can hold two passengers. The cargo bike is equipped with a handle and side rails. 

EQUIPMENT & GEAR

What equipment or gear is provided?
The bikes we use are Radpower Step Thru Minis. These bikes are accessible for most riders. There is also a cargo bike for riders with small children.

Can I bring my own helmet/bike?
You do not need to bring your own bike or helmet, we only do the tour with the bikes and helmets we provide. 

TRANSPORTATION

Is transportation to the starting point included?
Transportation to the starting location is not included. The bus line #40 runs up 24th Ave NW from Downtown, you can also take the D-line from Downtown (requires a short walk from 15th Ave NW to the starting location). 
How do we get back after the tour?
The tour ends at the starting location.  

SPECIAL REQUESTS

Is it possible to customize a tour for a special occasion?
Yes, please let us know if you have any special request and we will do our best to make it happen.